ZeroHold Privacy Policy
Effective Date: 22/01/2023
Your Trust, Our Responsibility.
At ZeroHold, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, software tools, mobile platforms, and services.
🔍 What We Collect
When you use our platform (browse, sign up, or place an order), we may collect the following:
Basic Information: Name, mobile number, email, business/store name
Address Details: Shipping, billing, and pin code information
Payment Information: UPI ID, bank details (only for refunds), and masked card info (we do not store card details)
Business Activity: Order history, coordinator performance, retailer activity
Device Data: IP address, browser type, login time, and usage behavior (to improve user experience)
📦 How We Use Your Information
We use your data for the following legitimate business purposes:
To process and deliver orders accurately
To offer personalized recommendations and show relevant products
To provide business tools, order tracking, and sales reports
To communicate offers, updates, and important information
To ensure smooth functioning of your coordinator/retailer dashboard
To improve the platform's speed, features, and security
🔐 Data Protection & Security
We take your privacy seriously.
All your data is stored on secure, encrypted servers
Access is restricted to authorized ZeroHold team members only
We never share or sell your personal information to third parties for marketing
We follow all applicable Indian IT and Data Protection guidelines
🤝 Sharing Your Information
We only share your data when necessary:
With logistics partners to deliver your order
With payment gateways for secure transactions
With support staff when you raise a query or complaint
We do NOT sell or rent your personal information to third-party advertisers or unknown companies.
✉️ Marketing & Communication
By signing up, you agree to receive:
Order and account updates
Offers, promotions, and announcements related to ZeroHold
You can opt out of promotional communication at any time by clicking the “Unsubscribe” link in our emails or messaging us directly.
📁 Your Control & Rights
You can:
View and update your personal information via your dashboard
Request account deletion by emailing us at rareadam.com@gmail.com
Ask for a summary of what data we store about you
👶 Age Restrictions
ZeroHold is intended for individuals above the age of 18. If you are a minor, use the platform under parental guidance and with authorized supervision.
🛠️ Updates to This Policy
We may occasionally update this Privacy Policy to reflect legal, technical, or business changes. You’ll always find the latest version on this page. If major changes are made, we will notify users via email or in-app notifications.
📞 Contact Us
Have questions or concerns about your data? Reach out to us:
ZeroHold Support Team
📧 Email: rareadam.com@gmail.com
📞 Phone/WhatsApp: +91 78943 95167
🌐 Website: www.zerohold.com
